How To Choose The Right Provider
Choosing a provider for you or your loved one can be difficult. There are many agencies listed Google, Facebook, etc, each stating they are the best. As an agency founded in the Christian faith, we want to be sure you know how to choose the best provider to be in your home. While we hope we are the best fit for you, we want to be sure you, as one of God’s children, are taken care of regardless. Here are some helpful guidelines to assist you with choosing:
- Are the aides and nurses employed by the agency, or are they contracted?
- 1099 employees may not be covered by workman’s compensation insurance; leaving you open to lawsuits if a caregiver is injured in your home.
- Are the employees given thorough background checks?
- A SLED background check is more accurate than non-government websites.
- Are driving records run and insurance checked?
- If a caregiver may be taking you or your loved one out, it is important to know they are a safe, insured, licensed driver.
- Are health assessments done to verify the employee is physically capable of providing hands on care?
- What kind of training is done?
- How often is it done?
- It is hands on?
- Does it meet or exceed the state requirements?
- Can it be client-specific?
- Does anyone over see the care provided in the home?
- Are the licensed nurses?
- How often do they supervise the care?
- What information do they provide?
- Are there copies of
- Patients’ Rights
- Complaint Procedures
- HIPAA policies
- Are there copies of
- Do the employees receive benefits?
- Taking care of those who take care of others is incredibly important in health care!
- Happy employees are the best employees!
- What are their last survey results?
- Licensed home care agencies are regularly audited by the Department of Health and Human Services to ensure regulatory compliance.
To answer the above questions for Nightingale’s:
All of our staff are direct employees of Nightingale’s Nursing and Attendants. They are covered by workman’s compensation insurance.
All employees submit to a SLED background check run with name, date of birth and social security number. Those who have recently lived out of state will also have a background check run in that state as well.
A 10 year driving record is obtained for the state of South Carolina as well as any states the potential employee has recently lived in.
Health assessments are performed on all potential new employees to ensure physical capability of job performance.
Training for all employees not only meets but continues to exceed the state standards. It is done with orientation, yearly at annual training and award banquets, and ongoing as needed by the client or employee.
Register Nurse and Licensed Practical Nursing Supervisors skilled in chronic disease management oversee care on admission, within 30 days, every 3-4 months depending on the services being provided and any time in between as needed.
Our mission statement, patient bill of rights, complaint procedure, HIPAA policy, information on living will and mission statement are left in the home by the nurse supervisor upon admission.
Nightingale’s Nursing and Attendants provides health insurance, retirement benefits( 401K), vision and dental, paid time off, and more!
Our survey results continue to be an “A” every time!